DATAHUB

 

 

Supplier Relationship Management (SRM)

The 'Supplier Relationship Management' (SRM) module is where all information regarding suppliers is stored. It allows the user to view all information regarding the supplier including profiles, contacts, communications, business transactions and their goods and services offered. This information builds stronger relationships with existing suppliers.



SRM ScreenshotSRM Screenshot

Features

  • Search for a supplier using any field
  • Prevent duplication when creating new supplier entries
  • Convert supplier to a customer using one button
  • Create communication transactions using templates
  • Email supplier direct
  • Create labels
  • Export contact details to Outlook
  • Link to optional 'Mail Merge' facility
  • Import external data into current database
  • On-screen dialling facility using the 'Telephony Application Programming Interface' (TAPI)
  • User definable fields
  • 'Hot-link' buttons to copy details to other areas of the program

Benefits

  • Monitor supplier indebtedness
  • View all transactions from one place
  • Ability to communicate with multiple organisations using one document
  • Minimise data duplication
  • Reduce search time
  • Consolidate all data against relevant organisations or their employees
  • Emails & faxes are automatically saved against the supplier or supplier contact
  • Synchronise contact information with mobile phones or Personal Digital Assistants (PDAs)
  • Compare average monthly / annual turnover
  • Saves time on all communication; i.e. website, phone, email and letters
  • Data accuracy ensures better decision making