Quality Assurance
This module is made up of 6 sections:
Supplier Non Conformance
Customer Concessions
Deficiencies
Supplier Approval
Master Documents
Quality Assurance (QA) Manual
Features
Raise supplier
'non-conformances'
against specific
'
purchase orders
'
Record customer concessions against specific
'
sales orders
'
Create deficiencies & allocate against a
or
customer
Send supplier questionnaire in order to certify QA status
Set QA status for suppliers
Control all documents and keep track of the revision history
Electronically control all aspects of a QA manual
Benefits
Improve supplier performance through QA controls being implemented
Using the deficiency system allows trends to be analysed and improvements to be made in all aspects of the business
Stops
employees
not promising more than the organisation is capable of delivering, through a disciplined approach
Increased customer satisfaction as a result of fewer problems with products and services
Helps the organisation attain a quality level expected for
ISO and AS9100 standards
